Who We Serve
Built to connect every kind of community, whatever shape it takes
Not-for-profits, sports clubs, residential communities, event organisers, growing businesses, creators, and associations all run into the same problem: tool sprawl. Here's how myConnect solves it for each.
Not-for-Profit Communities
A connected home for your members, volunteers, and donors
Purpose-built for not-for-profits and member-based organisations that need to engage people, not just manage a database.
The challenge: not-for-profits often rely on email newsletters, a Facebook group for supporters, WhatsApp threads for volunteers, and a separate donor database, with no single view of who's actually engaged.
- Membership & Payments: dues, donations, recurring memberships
- Channels: volunteers, board members, chapters, regions
- Events: fundraisers, AGMs, volunteer sign-ups
- Broadcast: reach every member without relying on email open rates
- Insights: engagement, not just donation totals
Sports Communities
Keep your league, club, or association on the same page
From grassroots clubs to multi-team associations, myConnect keeps players, parents, coaches, and officials connected in one place.
The challenge: team chat groups multiply every season, schedules live in spreadsheets, fees are chased manually, and parents miss announcements buried in group chats.
- Channels per team, age group, or league
- Events: schedules, RSVPs, reminders for games and training
- Membership & Payments: registration fees and season dues
- Broadcast: one place for schedule changes and results
- Roles: separate access for coaches, players, and parents
Residential Communities
One platform for your building, estate, or neighbourhood
Give residents, owners, and committee members a single place to communicate, instead of an unstructured group chat with no record of decisions.
The challenge: residential communities typically run on group chat apps, email chains, notice boards, and spreadsheets for levies, with no clear record of decisions or payments.
- Channels: announcements, maintenance requests, committee-only discussion
- Membership & Payments: levies, fees, special assessments
- Broadcast: urgent notices for maintenance, security, or meetings
- Events: AGMs, committee meetings, social events
- Roles: separate access for residents, owners, and management staff
Event Engagement
Keep attendees engaged before, during, and after your event
Turn a one-day event into an always-on community, for conferences, expos, festivals, and multi-day gatherings.
The challenge: event apps disappear the day the event ends, and attendee conversation scatters across hashtags and temporary group chats.
- Events: registration, reminder emails, live engagement, post-event Q&A
- Channels: session-specific discussion, networking, Q&A
- Live Sessions: livestream keynotes and breakout sessions
- Existing platforms: link Microsoft Teams or Zoom sessions, with registrations and engagement managed in myConnect
- Marketplace: help attendees find the right session, sponsor, or exhibitor
- Insights: measure engagement long after the event ends
SMB & Business Communities
Turn customers and partners into a community
Give your customers, partners, or resellers a home base, instead of scattering support and engagement across chat channels and email.
The challenge: growing businesses often manage customer engagement through scattered chat channels, a support inbox, and a separate CRM.
- Channels: customer forums, partner channels, peer discussion
- Learning & Playbooks: onboarding, certification, product education
- Marketplace: help customers find channels, resources, or partners
- Messaging: direct support and account conversations
- Automation: onboarding sequences and lifecycle nudges
Creators & Influencers
Build a membership business around your audience
Move your audience off borrowed platforms and into a space you own, with content, community, and payments in one place.
The challenge: creators often split their business across social platforms, a chat app, a course platform, and a separate payment processor, losing control and margin at every step.
- Membership & Payments: paid tiers, one-off products, subscriptions
- Learning & Playbooks: deliver premium content, track completion
- Channels: exclusive channels for paying members
- Live Sessions: members-only livestreams and Q&As
- Branding: your name, your domain, your brand
Associations
Help your association run properly, not just communicate
Purpose-built for associations and professional bodies that need to manage governance, compliance, and member records, not just chat.
The challenge: associations often run committee discussion over email, keep member records separately, and chase renewals manually, with no single source of truth.
- Membership & Payments: renewals, tiered categories, dues
- Channels: committee-only, sub-committee, chapter, or regional
- Events: AGMs, member briefings, CPD or training sessions
- Academy: educate members, share resources, and host courses free or paid
- Roles: separate access for board, committee, and general members
- Insights: track membership retention and renewal rates
Other industries we serve
Built for community, wherever it happens
While we focus on not-for-profit, sports, residential, event, SMB, and creator communities, myConnect works for many other types of communities, including several where we already have strong connections in Australia.
We're already connected with
- First Nations communities
- Local councils
- Microsoft Community
Also well suited to
- Property & Real Estate
- Small Business
- AI & Technology
- Marketing & Agencies
- Health & Wellness
- Finance & Investing
- Trades & Construction
- E-commerce
- Professional Services
- Alumni networks
- Faith-based & civic groups
- Corporate & internal teams